Terms of Use

Last Updated: 10 October 2026

1. Introduction

Welcome to the website operated by EXCOMMNIAGA SDN BHD (“we”, “our”, or “us”).

These Terms of Use govern your access to and use of our website, including browsing, purchasing products, and accessing any information or services provided through the website.

By accessing or using our website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue using the website.

2. About Our Business

EXCOMMNIAGA SDN BHD is a company registered in Malaysia that offers a variety of consumer products, including T-shirts, clothing, electrical products, and other merchandise.

Our company details are as follows:

Company Name: EXCOMMNIAGA SDN BHD

Company Registration No.: 1616832-W

Email: excommniaga@gmail.com

Phone: 016-912 7151 / 019-273 8070

Address: 6-1, Jalan Pelangi 18, Taman Pelangi, Wilayah Persekutuan Kuala Lumpur, Malaysia.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or infringe upon the rights of others.

You must not:

  • Use our website for fraudulent, unlawful, or unauthorised activities.

  • Attempt to gain unauthorised access to our website, servers, or systems.

  • Interfere with the website’s security, functionality, or operation.

  • Upload malicious software, harmful code, or unauthorised content.

  • Use automated tools to collect website data without appropriate authorisation.

  • Provide false, misleading, or fraudulent information when placing an order.

We reserve the right to take reasonable action against activities that may compromise our website, customers, or business operations, subject to applicable law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate and up to date.

However, slight differences in product colour, appearance, packaging, or presentation may occur due to screen settings, photography, manufacturer variations, or other factors.

Product availability and specifications may change from time to time. Where material changes affect an order, we will take appropriate steps in accordance with applicable laws and our order policies.

Nothing in these terms excludes any rights you may have in relation to products that are defective, unsafe, or materially different from their descriptions.

5. Pricing and Payments

All prices are displayed in Malaysian Ringgit (MYR/RM), unless otherwise stated.

Applicable shipping fees, taxes, and other charges will be displayed or communicated before you complete your purchase, where relevant.

Payments must be completed using the payment methods made available through our website.

We reserve the right to investigate apparent pricing errors or suspicious transactions and to take appropriate action in accordance with applicable law. Where an order cannot be fulfilled, any payment received will be handled in accordance with our applicable policies and legal obligations.

6. Orders and Order Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

An order is subject to payment verification, product availability, and acceptance by us in accordance with the checkout process.

You are responsible for ensuring that your order details, contact information, and delivery address are accurate.

If we are unable to fulfil an order, we will take reasonable steps to inform you and arrange any refund or other appropriate resolution required under our policies or applicable law.

7. Shipping and Delivery

Shipping arrangements, estimated delivery times, delivery charges, and other delivery conditions are described in our Shipping Policy.

Delivery estimates are provided for guidance unless expressly stated otherwise.

Delays may occur due to courier operations, customs clearance, weather conditions, public holidays, or other circumstances.

Our Shipping Policy does not limit any rights or remedies available to customers under applicable consumer protection laws.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Nothing in these Terms of Use or our other website policies is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted under Malaysian law.

9. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, photographs, product descriptions, and website design, may be protected by intellectual property laws.

You may access and use this content for personal, non-commercial purposes in connection with browsing or purchasing from our website.

You must not reproduce, distribute, modify, publish, or commercially exploit our website content without appropriate permission, except where permitted by law.

Third-party trademarks, product names, and brand assets remain the property of their respective owners.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by external parties, including payment gateways, courier companies, analytics providers, and other service providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the content or independent operations of external websites. However, this clause does not exclude any liability that cannot lawfully be excluded under applicable law.

11. Privacy and Personal Data

Your use of our website may involve the collection and processing of personal information.

We handle personal information in accordance with our Privacy Policy and applicable Malaysian data protection laws.

By using our website, you acknowledge that you have been given the opportunity to review our Privacy Policy. Any consent required for specific data processing activities will be obtained where applicable.

12. Product Safety and Proper Use

Customers should read the product descriptions, instructions, warnings, and specifications provided with each product before use.

For electrical products, customers should follow the manufacturer’s instructions and applicable safety precautions.

If a product appears damaged, defective, or unsafe, discontinue use where appropriate and contact us for assistance.

Nothing in these terms limits any applicable legal obligations relating to product safety or consumer protection.

13. Disclaimer

We aim to keep our website accessible, accurate, and functional. However, we do not guarantee that the website will always be available without interruptions, errors, or technical issues.

To the extent permitted by law, website content is provided for general informational purposes, subject to any express representations, contractual terms, and statutory rights applicable to your purchase.

Nothing in this section excludes or limits any warranty, representation, or liability that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the extent permitted by applicable law, EXCOMMNIAGA SDN BHD will not be responsible for losses arising solely from circumstances beyond our reasonable control, including certain third-party service interruptions or external events.

Nothing in these Terms of Use excludes or limits liability for matters that cannot lawfully be excluded or limited, including any applicable statutory consumer rights.

Any limitation of liability will be interpreted consistently with Malaysian law.

15. Indemnity

You agree not to misuse our website or engage in unlawful activities that cause harm to our business, systems, or other users.

Where permitted by law, you may be responsible for losses directly resulting from your unlawful conduct or material breach of these terms.

This section does not impose liability beyond what is permitted by applicable law.

16. Suspension or Termination of Access

We may restrict or suspend access to our website where reasonably necessary to protect our systems, investigate suspected fraud, address security risks, or respond to unlawful activities.

Any such action will be taken in accordance with applicable law and will not remove any rights you may have regarding an existing order.

17. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our website, products, business operations, or applicable laws.

Updated terms will be published on this page with a revised “Last Updated” date.

Changes will not retrospectively remove rights that have already accrued or override legal requirements.

We encourage you to review this page periodically.

18. Governing Law

These Terms of Use are governed by the laws of Malaysia.

Any dispute arising from the use of our website or purchases made through it will be handled in accordance with applicable Malaysian law and the jurisdiction of the appropriate courts or tribunals.

Nothing in this section restricts any consumer rights or dispute-resolution options available under applicable law.

19. Contact Us

If you have any questions about these Terms of Use, please contact us:

EXCOMMNIAGA SDN BHD

Company Registration No.: 1616832-W

Email: excommniaga@gmail.com

Phone: 016-912 7151 / 019-273 8070

Address: 6-1, Jalan Pelangi 18, Taman Pelangi, Wilayah Persekutuan Kuala Lumpur, Malaysia.

Thank you for visiting EXCOMMNIAGA SDN BHD. We appreciate your interest in our products and services.